Customer conversations are so difficult.

By Yassir Khalid on

It is very easy to get them wrong or skew the conversation in your favor by fishing for compliments, pushing for fluff, or going into pitch mode. They're very scary because at any point your ego can be shattered. They can say no. They can say it'…

Salam 👋

By Yassir Khalid on

If you'd like to know a bit more about me, here's a post for you. My name is Mohamed Yassir Khalid. I know, confusing. Last name is Khalid, and I've got two names: Mohamed and Yassir. I go by either. And no, it'…